Too many tools
Work spreads across overlapping systems — the seams become the real job.
Misha Bei
The practical layer inside real systems — not AI theatre on top.
What I work with
Work spreads across overlapping systems — the seams become the real job.
Handoffs live in chat threads, spreadsheets, and people's memory — patched by hand.
Edge cases and who-to-ask live with a few people. Things stall when they're away.
Booking, finance, and internal ops each in their own silo. Numbers disagree.
Pilots look good in a deck, then sit unused.
What I do
Internal AI layers that sit inside existing workflows — not bolted on.
Small internal tools a team actually uses. Fewer tasks patched by memory.
Websites, booking, distribution, data — connected into one consistent layer.
Guest flows, units, distribution, staff handoffs — matched to how the day actually runs.
How I think
AI should fit real workflows, not sit on top as decoration.
Most operational chaos is a systems problem before it is a people problem.
Internal tools matter only when they reduce friction.
Knowledge trapped in people's heads is operational debt.
Good digital infrastructure becomes invisible when it works.
Where I'm most useful
Strongest proof, not the full boundary.
Rooms, rates, distribution, guest flows, staff handoffs across shifts.
Units, sales pipeline, buyer and owner workflows, handoff to operations.
Events, aviation, IT products, consumer services.
Selected signals
Talk
I'm open to the right in-house, fractional, or project-based conversations.